Delivery Info
We will dispatch your order within 48 hours of purchasing*.
What delivery options do I have?
You can choose between Standard Home Delivery, Standard Pickup Location and Express Home Delivery:
Standard Home Delivery (£6 / Free over £100, 2-3 days):
We will deliver your purchase within 2-3 working days after receiving your order confirmation.
Standard Pickup Location (£6 / Free over £100, 2-3 days):
We will deliver your purchase within 2-3 working days after receiving your order confirmation. Select Standard PickUp Location as delivery option in the checkout and search for a convenient Parcel Shop by entering a postcode. If you nominate someone else to pick up the parcel on your behalf, they must bring your ID and the Pick-up code as well as their own ID.
Express Home Delivery (£15, 1-2 days):
We also offer a next working day delivery for orders placed before 5:30 p.m. Monday to Friday and before 9:30 a.m. on Saturday. Orders placed after this will be delivered within two working days. This excludes Saturday, Sunday and Public Holidays.
How Can I track my orders?
As soon as we start packing your order we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is uploaded. You will also be able to track your order under ‘Orders’ when you log in at My Account.
All of our parcels are made from recyclable
plastic and cardboard box
Hover for delivery details
What delivery options do I have?
You can choose between Standard Home Delivery, Standard Pickup Location and Express Home Delivery:
Standard Home Delivery (£6 / Free over £100, 2-3 days):
We will deliver your purchase within 2-3 working days after receiving your order confirmation.
Standard Pickup Location (£6 / Free over £100, 2-3 days):
We will deliver your purchase within 2-3 working days after receiving your order confirmation. Select Standard PickUp Location as delivery option in the checkout and search for a convenient Parcel Shop by entering a postcode. If you nominate someone else to pick up the parcel on your behalf, they must bring your ID and the Pick-up code as well as their own ID.
Express Home Delivery (£15, 1-2 days):
We also offer a next working day delivery for orders placed before 5:30 p.m. Monday to Friday and before 9:30 a.m. on Saturday. Orders placed after this will be delivered within two working days. This excludes Saturday, Sunday and Public Holidays.
How Can I track my orders?
As soon as we start packing your order we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is uploaded. You will also be able to track your order under ‘Orders’ when you log in at My Account.
All of our parcels are made from recyclable
plastic and cardboard box
Please note.
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We are unable to ship to Jersey, Guernsey and Isle of Man.
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We will despatch your order the very same day if placed before 4pm GMT Monday to Friday. Orders received later than 4pm GMT, or over a weekend, will be despatched the following working day.
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A 'working day' includes Monday to Friday, and does not include Saturday, Sunday or Bank Holidays. Orders placed on a weekend or bank holiday day will be collected by our shipping agents on the next working day; the delivery times shown in the table above will then commence from the day of our shipping agents' collection.
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*During sale periods and promotions, the delivery time may be longer than normal.
We care about making sure your orders get to you in person. For lost parcels or any delivery enquiries, please directly contact us.